Kampung Gipsi Sabah Cultural Village

CANCELLATION  AND REFUND POLICY

CANCELLATION POLICY

Cancellations made more than 60 days before departure will incur a fee of 10% of the trip cost.

Cancellations made 30-60 days before departure will incur a fee of 50% of the trip cost.

No refunds will be issued for cancellations made less than 30 days before departure.

We require a cancellation request to be submitted by emailing us at tgsabah@outlook.com.

REFUND POLICY

Your refund will be issued once we have received cancellation requests. The method of refund will be processed depending on your original payment method:

Online Bank Transfer, full refunds will be credited into your bank account via online bank transfer, which should be posted within 3-5 working days.

Credit card refunds services, refunds will be sent to the card-issuing bank.

Kindly contact your card-issuing bank with regards to the duration of the credit refunds.